At HOWARD, all jewellery repairs are handled by master jewellers in our fully equipped on-site factory. Your jewellery stays securely on our premises throughout the repair process. With over 50 years of experience, we ensure high-quality repairs, whether big or small. Our Ottawa location offers quick completion times, including same-day service.
Jewellery Repair Services We Offer
From everyday favourites to treasured heirlooms, your jewellery deserves thoughtful care. At Howard Fine Jewellers, we combine skilled workmanship with personal attention to restore the beauty, comfort, and wearability of the pieces you cherish.
Ring Resizing, Repair & Soldering
A comfortable fit and sound structure make all the difference in how you wear your jewellery. Our ring resizing and repair services address sizing concerns, cracks, and breaks with careful attention to the design of your piece.
- Ring resizing for a comfortable, secure fit
- Ring soldering to repair cracks and breaks
Stone Setting, Re-tipping, Securing & Replacement
A secure setting protects both the beauty of your jewellery and the stones it holds. Whether a gemstone is loose, a prong has worn down, or a stone needs replacing, our team provides attentive care to preserve the integrity and appearance of your piece.
- On-site repairs for prong, channel, bezel, pavé, and other settings
- Diamond and gemstone replacement with guidance from GIA-certified gemologists
- Prong re-tipping and tightening of loose stones to help prevent stone loss
Jewellery Cleaning, Polishing & Refinishing
Professional care can bring renewed brilliance to jewellery dulled by everyday wear. From a thorough cleaning to a refreshed finish, we assess the metal, gemstones, and condition of your piece to recommend a suitable treatment.
- Ultrasonic cleaning, where suitable, to remove accumulated dirt, oils, and residue
- Polishing to reduce surface scratches and restore lustre
- Rhodium plating to refresh the bright white finish of white gold jewellery
- A selection of finishes to refresh or update your jewellery
Jewellery Engraving
A few carefully chosen words can make a piece of jewellery deeply personal. Our engraving services offer a lasting way to commemorate a milestone, honour a connection, or add a detail that belongs entirely to you.
- Machine or hand engraving, depending on the piece
- Personalisation with initials, meaningful dates, or messages
Chain Repair
From delicate necklaces to substantial bracelets, each chain requires a repair approach suited to its metal and construction. We carefully repair broken links and worn clasps to help you wear your favourite pieces with confidence again.
- Spot soldering or laser welding for gold, platinum, and silver chains
- Clasp repair and replacement
- A wide selection of on-site replacement parts
- Necklace and bracelet length adjustments
Antique & Vintage Jewellery Restoration
Time gives treasured jewellery its character, but it can also leave delicate details in need of care. Our restoration services address wear and damage with respect for the craftsmanship, distinctive features, and personal significance of each piece.
- Expert restoration of antique and vintage jewellery
Pearl Restringing
Pearls and beaded jewellery rely on the condition of their strand as much as the beauty of each individual element. Careful restringing renews the support of your piece, restoring its graceful drape and helping keep every pearl or bead secure.
- Professional restringing for pearl necklaces, bracelets, and beaded jewellery
Speak with Our Service Team
Give your treasured jewellery the care it deserves. Whether you need a repair, a refreshed finish, or guidance on restoring an heirloom, our service team is here to discuss your piece and help you explore the right options.
Howard Fine Jewellers
Fairmont Château Laurier
1 Rideau Street
Ottawa, Ontario, K1N 8S7
Canada
Flagship Boutique
Temporarily closed for renovation
220 Sparks Street
Ottawa, Ontario, K1P 5C1
Canada
Jewellery Repairs & Services
Frequently Asked Questions
Contact our team with photos and details about your jewellery repair needs. We will guide you through the next steps, provide an estimated cost, and discuss the expected timeline for your repair.
Yes, we welcome jewellery repair requests for pieces purchased elsewhere. Our Service Specialists will assess your piece to determine if we can safely complete the repair and provide apreliminary quote during your appointment.
Turnaround times vary depending on the type of repair and the condition of your jewellery. During your consultation, we'll assess your piece and provide an estimated completion date. To get started, please book a service appointment with our team.
Most jewellery repairs are completed on-site by our expert goldsmiths. For highly specialized repairs, your piece may be sent to a trusted specialist. If that's the case, we will always let you know before proceeding.
Vintage and inherited jewellery often contains unknown metal alloys that can weaken the final piece when melted. This can lead to porosity, cracking, or other structural issues.
To ensure lasting quality, we use certified precious metals for all new custom jewellery.
We can, however, reuse your existing diamonds or gemstones in a new design and offer a trade-in credit for your old gold toward your custom piece.
Rhodium plating is a thin layer of rhodium applied to gold to enhance its bright white shine and improve scratch resistance. It can also provide a hypoallergenic barrier for sensitive skin.
Over time, rhodium plating naturally wears away with everyday wear. Rings typically need re-plating every 1–3 years, while earrings and necklaces often last much longer.
At Howard Fine Jewellers, we offer professional rhodium plating services to restore your jewellery's original brilliance.