Custom Jewellery Services
From custom jewellery design, redesign, to heirloom restoration, HOWARD is your local Ottawa custom jewellery expert for over 55 years. Located in the heart of downtown Ottawa, our on-site custom jewellery factory is complete with our team of six world-class Master Goldsmiths.
The Custom Jewellery Experience
Let's Talk About It
Discuss your design ideas and preferred price range with one of our custom jewellery experts.
Once you are confident and love your design, we will provide you with a quote.
See your piece begin to take form with a detailed wax rendering.
Receive your custom piece with our Howard packaging and complimentary appraisal.
Custom Design work is a major part of our world at HOWARD! We are proud to say that what truly makes us different is our on-site factory, complete with a team of 6 world-class Master Goldsmiths. Through innovative technology and a wealth of talent and experience, your design is in the hands of the masters of this craft. Every custom personalized jewellery piece from HOWARD is handcrafted with the highest quality standards in our on-site factory, located at our store in the heart of downtown Ottawa. Our ability to manufacture locally allows us to work hand-in-hand with you throughout the entire process, as we bring your dream piece to life.
Expert Diamond and Coloured Gemstone Brokers
At HOWARD we are Diamond and Coloured Gemstone Brokers! Our on-site gemological laboratory is equipped with a full-time GIA accredited gemologist who sources the best value diamonds and precious gemstones on the international market. It is our passion to work with you throughout the entire process, ensuring we’ve found options that best meet your requirements and price range. For over 55 years it has been our promise to find you the very best in quality and value.
Custom Jewellery Portfolio
Creating beauty is all we know. We invite you to discover our portfolio of custom jewellery, designed and handcrafted in-house by HOWARD. Making dreams a reality is the ultimate privilege, and we are honoured when our clients choose HOWARD to see their visions through. As Ottawa’s leading custom jewellery designer, we’ve designed it all! From engagement rings to statement earrings and one-of-a-kind hand carved pieces, get inspired by our gallery.
See authetic stories from clients who love what we made for them.
Custom Engagement Ring
"I wanted to get Sophie a ring that was as unique and beautiful as she is. She has a great love of trees, both in her work and play, so I came up with the idea of a ring that would look like a tree. A green gemstone would represent the leaves of the tree..."
We recognize that the idea of custom designing or redesigning your own piece of fine jewellery opens the door to many questions! Below is a list of some of our most frequently asked custom design questions that we hope you will find valuable in making the decision to start your very own custom design experience.
If you don't see your question answered here, please don’t hesitate to Contact Us.
Made in the Heart
of Downtown Ottawa
Your custom designed piece will be handcrafted in our on-site factory, located in our store in the heart of downtown Ottawa. The result? A one-of-a-kind, local, Canadian made heirloom to be cherished and passed down for generations.
A Local Family Business
Howard Appotive founded Howard Fine Jewellers & Custom Designers on October 1st, 1967. From humble beginnings, it has grown to become a household name with a far-reaching reputation for unparalleled craftsmanship and customer service excellence. Together with daughters Stephanie & Lindsay Appotive the HOWARD family has a second generation at the helm. A family business for over 50 years, with local roots and an international reach we invite you to come and experience the difference.
Connect With Us
Experience the magic of custom designed jewellery from HOWARD.
Choose from a one-on-one in-store or virtual consultation with a member of our Expert Design Team. We will help guide you through the steps of custom designing your dream piece.
In-Store: Book your consultation to meet with one of our experts at our store in downtown Ottawa. In-store, our design experts and you will have access to our Master Goldsmiths and our GIA Accredited Gemologists. Our collaborative, hands-on environment offers a unique and valued experience. We offer complimentary parking and welcome you to bring anything that has inspired you for your custom designed piece.
Virtual: Our goal is to make custom design easy, even from the comfort of your own home! To start your virtual consultation experience we will begin with a phone call or email to learn about your dream piece. From there, we will gather all of the required information to provide you with a customized video virtual experience where we can show you samples of how we can achieve your vision.
Dr. Tim Hoeschen
One amazing thing about Howards is their ability to do custom pieces when necessary for you and the team is right there on site which is so cool and instilled a lot of confidence in me that Howards is a family, a group of professionals who are there to deliver to you the product that you want and they can advise you as necessary. I have never felt pressured there and always feel comfortable whether just browsing or when inquiring about a product.
Sonja helped me design my wedding band and the final product the team delivered was fantastic. She has helped me with gifts for my work team and for my wife, even a gift for myself. Thank you Howards and thank you Sonja.
Sonja was the best help and was so kind and amazing from start to finish! Made me feel so welcome and comfortable. An amazing experience all around, if your looking to buy a Rolex or any beautiful piece of jewelry this is the place to be!
10/10. Jessica helped me pick out the perfect lab diamond and also helped me understand what to look for. I appreciated her patience and advice and that was the reason I opted to go with Howards. I brought in a picture of what I wanted and Jessica said to trust her and I’m glad I did.
Fiancée loves the ring and we are both thankful for Jessica. Great personality, patience, supportive and I felt no pressure at all.