Shipping Policy

HOWARD offers complimentary FedEx or Purolator shipping for orders over $500. Your full name, valid street address and contact information is required to ship your purchase. For orders under $500, a flat shipping rate of $30 will be charged.

Exclusively, shipping for The Pearl of Hope Bracelet is $5 or Free with In-Store Pickup. Shipped via Canada Post without a tracking number.

All shipments require a direct signature. We do not ship to P.O. Boxes. The client is responsible for any and all shipping charges on any bounced or undeliverable packages.

DELIVERY IN CANADA AND THE CONTINENTAL UNITED STATES
Merchandise will be delivered via FedEx or Purolator and you may request express delivery. Processing time for in stock items is approximately 2 business days*.

DELIVERY OUTSIDE CANADA AND THE CONTINENTAL UNITED STATES
Additional shipping charges may apply. A HOWARD representative will contact you to discuss shipping options and charges.

OVERNIGHT DELIVERY
If you require Overnight Delivery, please contact a HOWARD Consultant at 613-238-3300 and we will do our best to accommodate your needs.

*Delivery times do not include processing time. 
*Orders shipped to some areas in the world including Northwest Territories and Nunavut. May require a third party shipping company. 

We recognize that jewellery is often given for engagement, anniversaries and very special occasions, HOWARD guarantees an extremely flexible service to help you create a wonderful surprise. We also offer gift wrapping services. We are here to provide you with impeccable service and help make your dream come true. For special or urgent requests, please do not hesitate to call us and we will do our very best to serve you.